tL
theo L

1 reviews | Active since Jun 2018

11 Jun 2018, 14:42

WORST SERVICE EVER

on the 1st of June my wife was ******, I reported it to telkom the same day I have been calling daily since then for an ITC number to open a case, todate the 11 of June still no ITC. (NO case oppend) This is but one of the issues I have with telkom They are the worst and I regret ever starting any business with them cant wait on the term to finish. NO ONE IS TO EVER DO BUSINESS WITH THEM. TRY CALLING CUSTOMER CAR OR USING THE ONLINE CHAT TO AN AGENT AND SEE THERE POOR SERVICE.

I NEED AN ITC NUMBER TO OPEN A CASE

THEY REFUSE TO GIVE REF NUMBER SO I CANT EVEN LOG A COMPLAINT WITH THE OMBUDSMAN

0
Replies (1)
Telkom
Telkom's reply23 Jun 2018, 09:31
Official

Good day theolll,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,