WORST SERVICE EVER!!!

I've upgraded my Telkom internet package from Simple Uncapped to the Simple Plus package in March/April. This package was advertised for R499 and included 4mbps ADSL line, 20GB cap, Weekender plan and free line rental. The upgrade was done quickly and was impressed, until I've received my 1st account. The account stated that I was on some sort of Business package and the total resulted in me needing to pay almost R900. I've queried it, received a ref number and was assured they will fix and refund me my money, but I was still forced to pay in the difference in cash. The following month, same story, was billed almost R900. I've queried it again and received more ref numbers and I've refused to pay in the difference. My debit limit was set on R600 (still paid R100 extra every month). Up until now, I've phoned several times, visited the telkom stores personally every month and still nothing has been done. Today I received a SMS stating that my Telkom services has been suspended and I must pay R1868.93 to ensure reconnection in 48H. I am FURIOUS at this stage and can't believe how *********** the Telkom staff are. It seems that going to see a Lawyer will be my only answer now.