BA
Bernard A

1 reviews | Active since Apr 2018

23 Apr 2018, 08:43

Worst service ever

I canceled my Telkom account on the 5th of March 2018, with the assurance that the April bill will only be up to the 5th of April, and low and behold, they billed me for the whole month of April. Customer care do not wish to help or to try and sort out the problem.

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Replies (1)
Telkom
Telkom's reply07 May 2018, 10:02
Official

Hi bernard-antonides,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team

Best regards,