Worst service ever!

Item: Telkom
Rating: 1

I ordered the March data deal from Telkom in March. Till today I have not received my router. I then received a message saying there was a delivery problem. Why input an incorrect address in the first place.

Your service is very poor and I once had a very bad experience with your company years ago. I thought I'd give you the benefit of a doubt and try your services once more. But you have just proved me right that I shouldn't have.

I'm annoyed because I canceled my data service with another company so I can use your deal and it's mid- month still no damn router.

I have a right mind to cancel all together. ****en hell.

Helpful (0)

Replies (2)

Telkom's replyOfficial

01 May 2018, 11:19

Hi zamarh-unathy-nxumalo

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's reply01 May 2018, 11:19

Official

Hi zamarh-unathy-nxumalo

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

's updateReviewer Update

01 May 2018, 11:29

No cancel my application. Even last week courerit still had an incorrect address. Telkom is ****** *********** and do not take customers seriously. I don't want this ****en router anymore. **** it! To think I gave you the benifit of a doubt the second time. I'm over your poor service. You should check the social platforms people are cursing and frustrated with your poor service. I don't even know why you made this reply ****en private. From March-May still no router. ****en cancel it.

's update01 May 2018, 11:29

Reviewer Update