WORST SERVICE EVER!!!!!!!

DO NOT USE TELKOM EVER!!!!! They have the worst service!

On 15/12/2017 fault ref. ********** 7 & ********** 9 was logged. As I had no service for two weeks.

I got billed for the full month!

18/01 /2018 fault ref. ********** 7 & ********** 8 was logged again. My landline and Wi-Fi is still off!

Mon, Jan 29, 2018 at 5:20 PM, I cancelled my services. Paid my account and awaited the credit on the account Received an automated reply that my cancellation was received! 29 Jan 2018 07:22pm On Tue, Feb 13, 2018 at 1:50 PM I e-mailed my cancellation papers for a second time to Phandulwazi Mbewu. He would escalate the cancelation and the query on the account! On which he rep**** “Good day, This is to confirm that I have received your cancellation documents and I have attached them on your account, I have escalated them to our cancellations department for them to cancell your account by the 25/02/18. Please allow for your March 2018 invoice to be available and you may dispute charges on that invoice.

On the 14 Feb I paid the settlement on my account. On Fri, Mar 9, 2018 at 9:57 AM I received another account after I have cancelled my service! Called On Fri, Mar 9, 2018 at 1:04 PM called Telkom again & spoke to Siphosihle Khumalo who informed me that she will also escalate my cancellation to the cancellation department. Ref. – ********** 2

And this morning Thu, Apr 12, 2018 at 9:53 AM I received yet another account. Called Telkom again to sort this out. The lady send I must e-mail my cancellation forms again as she can see them on their system. I e-mailed to ********** but still I have not here one word from Telkom. I must always call them to follow up. I WANT MY ACCOUNT CANCELLED!!!!! I am not going to pay for services which I didn’t have!!! You have the worst service ever!!!!!