Worst service ever.

Got my Adsl line August 2017, specifically telling the consultant I want to contract from telkom based on my previous experience. The has been faulty evert month since installation. Now that I have had enough and want to cancel i'm told i would have to pay any arrears on the contract to my surprise I never signed a 24 month contract with Telkom. I'm waiting for the 7th April to see if my contract is cancelled. Its been down for 3 weeks now. Keep getting sms about area outage. The line is less than 1mb at the moment and was told be a consultant yesterday that I should be glad its "working" imagine the nerve of this guy. They have closed their stores so that you can not interact with them directly bunch of lousy ***ards.