1 reviews | Active since Sept 2015
Worst Service Ever
Update No5<br> Since the start of this uphill battle nothing much has happened from Telkom's side. Posting a complaint here gets an automated answer. They've cancelled my connection, but keep billing me. <br> <br> ***<br> 02 Sept<br> Have been trying since Sept to upgrade my Internet Promo 5 contract. Gave up. Tried again in June and have been tryingevery week since to \upgrade"my contract in order to save 33% on the cost. To no avail. Can't do it in store. Can't do it when I phone \""will get sales to contact you\"". <br> Have contacted them via Twitter who keeps saying <br> 1. Apology<br> 2. Complaint escalated<br> 3. Will get right back to you.<br> Still nothing. What a useless bunch of *********** people. I would dearly like them to reimburse me 3 months x R100 for their own inefficiencies.<br> 7 Sept<br> Still nothing. This after I spoke to Tumelo Madisha Miche Naidoo and Hophney Leso last week.<br> 24 Sept<br> Telkom has since my last contact with them cancelled my contract - no warning"
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This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM141575
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM141575
Regards
Luleka
Telkom Social Media Team
