worst service ever

i called telkom on 24.01.2018 to come and have our line moved. after speaking to them on the phone they stated my line will be suspended until installation then i recieved a message stating the line will be installed on 01.02.2018 after the technician called stating his at the premises i had to arrange time off work and rush to my house. while driving there i phoned him back and told him i should be there in the next 10 min he said its not a problem he will wait. when arriving home there was no one waiting myself and my fiance tried calling him several times he kept on placing the phone down in our ears, then we received a new message on 6 feb a techniction will be dispatched, again took time off work and no one came to the premises on 7 feb we received a message stating on 14 feb another would come again made arrangements to get off work early when arriving home the definition was there. i showed him into the area where the telephone pole is. he advised that the area is not safe for him to work as there is alot of long grass as this area is behind my property. i understood and told him i would cut the grass for him. he said ok he will come back on saterday the 17 feb at 14h00 he only got to us at 15h00. when he came in i told him i would quickly cut him a path to beable to get to the telephone pole he still refused and said he has other jobs to do he will come back on the 21st as this is the day that would suit me as i was on leave, then i received a sms a technician will be coming on 19 feb i then again arranged to get off early from work and waited from 15h00 for someone to come. another message came through for 20 feb i took a days leave to be able to be there early so that i dont miss him,agian no pitch. another message came threw that they will be coming today as originally arranged and again now rescheduled to the 23rd. this is unacceptable service that i have received from telkom. my request is that i would like to cancel and any monies owed should be cancelled as it was said the contract would be suspended until new installation i have never in my life received such bad service and recommend whoever is with telkom or planing to use them as a service provider should think twice