JB
Jeanne B
1 reviews | Active since Jul 2013
20 Oct 2015, 11:59
worst service ever!!!
I app**** for an ADSL line. I received a sms to say that the appointment was made for 19/10/2015 - I took leave from work to make sure I am there with my ID and certified copy of my ID><br> <br> NO ONE PITCHED!!!<br> <br> when I phoned this morning, the only info they could give me is that Jeffrey was suppose to help me. They could not give me Jeffrey's surname, or his managers details.<br> <br> I paid my domestic worker extra to be at work today...just in case Telkom decides to come out today. <br> <br>
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Telkom's replyOfficial
20 Oct 2015, 12:26Hello Jen1983,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158923.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158923.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply20 Oct 2015, 12:26
Official
Hello Jen1983,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158923.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158923.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team