SS
Sam S

1 reviews | Active since Jul 2016

15 Feb 2018, 11:27

Worst service ever

I called first and had to hold for 34min till I decided to hang up, sent a request for a call back 5days ago- nothing, tried out this chat service, I had a lady by the name of Tracey Ndebele, waited for 30min for her to be online, she completely ignored my request and cut off the chat and guess what? - NOTHING.

Such incompetency for such a large company. To-date my I am still sitting with an unresolved issue. I want nothing more than to terminate my agreement with them. I have had it!!!

0
Replies (1)
Telkom
Telkom's reply15 Mar 2018, 13:33
Official

Good day letlhogonolo-shady-matjila,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,