Worst service ever

This is my second complaint in less than a month. Telkom arrived here the day after my complaint, sorted the line and by all surprise we received a call from Mrs Berta Cronje to confirmed the installation of the new line. We did mentioned to her that that they have given us a wrong number and that we wanted our business line ********** fixed. She promised us that it will be sorted. Less than a hour later the line disappeared no more Telkom lines back to square 1. This is now going on since September 2017. This morning Telkom technician arrived, and in less than an hour we had another line with a brand new number ********** . What an absolute joke Mrs Cronje, we have a business to run, please explain to us what happened to our original number ********** 418 ?????? Mrs Cronje we dont have a direct number to your office and we are forced to deal with your USELESS CALL CENTRE. Please Mrs Cronje this is becoming an absolute joke.