1 reviews | Active since Feb 2017

29 Jan 2018, 08:41

Worst service EVER

Our BUSINESS Telkom lines were ******, we logged an issue on the 15th of January 2018, it is the 29th today & still NO SERVICE. A technician was supposed to be here on the 25th already....still waiting. We are losing customers by the minute and Telkom refuses to help us. We don't even get calls to tell us why the technician never pitched. And we are wasting money on cellphone charges holding on for agents that take 20 minutes to answer the call. It's outrageous!

0
Replies (2)
Telkom
Telkom's reply20 Feb 2018, 10:23
Official

Hi maryke-lourens

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply20 Feb 2018, 10:25
Official

Hi maryke-lourens

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,