JL
Jade L

1 reviews | Active since Dec 2014

25 Jan 2018, 18:05

Worst service ever

Been to mall of the south to do a simple swop of a ****** SIM card I kept on being REFFERED to call the call centre when doing so they refer me back to the store , paid my amount due account still suspended, sent through proof of payment through to a consultant and the ********** still no response from either .... They quick to ask about money , and joining them but their service is the utmost epitome of uselessness WTH DO I DO NEXT .... I NEED MY DAMN SERVICE BACK

0
Replies (1)
Telkom
Telkom's reply19 Feb 2018, 08:28
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,