MM
Marques M

1 reviews | Active since Jan 2012

16 Dec 2017, 15:54

Worst service ever

No service call logged 28/11/2017. Spoken to the call centre agens every second. Every time the issue is escalated. In the past 5 days ive insisted on the call centre manager. Every single manager took my details and promised to call back. No one has called me back every manager doesn't know the previous manager i spoke to. This is ridiculous. No wonder there is no contact numbers for the CEO on the internet.

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Replies (1)
Telkom
Telkom's reply02 Jan 2018, 11:01
Official

Good day marques810,

Thank you for making contact with us.

Please be assured that I have made some changes to the line profile that will improve the internet service.

Please reboot the ADSL modem and check again.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,