Worst service ever

I had the worst experience with Telkom for the last 5 weeks. I app**** for @home wifi account with installation. I had to make a R700 deposit before the installation can take place. I made the deposit immediately and got an appointment for installation on the 6 th of November. My wife was at home the entire day and no one showed up, we called to find out what is going on we were told it was just a line check. Another appointment was made for 14th November by again no show , another called was made to find out what is going on, and was told that there is no appointment booked for that day it is arranged for the 15 th of November, 15th came and gone with another no show, another call was made again no appointment was made according to the operator. They rescheduled for the 16th and you guessed it another no show. So I called the again and asked what is happening, all I got was a rude unhelpful operator who didn’t want to help me so I hung up and called again, I spoke to another operator who made an appointment for the 28th of November again a no show. I called Telkom again on the and was told that there is no technician available and will be contacted when there is someone available to assist me. I took it that I will not be helped and dis the installation myself. I contacted telkom on Friday 1 December and tried to get my line activated, the calls lasted almost 4 hours and 3 different excuses. Firstly technical told me I need to talk to sales to activate my account, that is after 48 minutes of staying on the line to talk to the first available consultant, the sales consultant told me the line is activated and just need to setup the router. 10 minutes later she then found that there is a technical issue and put me through to technical again. Technical consultant tried to help but couldn’t help. At this stage I got very frustrated and loud, she then called her Supervisor who tried to help but couldn’t either, the excuse is that the line needs to be verified by a technician. I told her that the verification was done 4 weeks ago, she then put me on hold to confirm with said technician. After another 10 minute hold I was told that the can’t activate the account as the system would not allow them. I told them that is unacceptable and then the manager was called. The manager told me he will resolve the issue I need to hold on and placed me on hold. After 15 minutes on hold I was told that everything is sorted out and just need to sync the account and he will send me a link. I still waiting for the link. I then tried again to call and waited another 45 minutes for the first available consultant and was told that I have to wait until Monday to get the account activated. Guess what. Account still not actived