PP
PEARL P

1 reviews | Active since Sept 2015

16 Sept 2015, 12:56

WORST SERVICE EVER

OUR TELEPHONE LINE HAS NOT WORKED FOR OVER A MONTH NOW AND TELKOM KEEPS ON LYING ABOUT SENDING OUT A TECHNICIAN AND NOW THEY ARE TELLING US THERE IS A BACK LOCK AND THERE IS NOTHING THEY CAN DO, THEIR CALL CENTER CONSULTANTS ARE COMPLETE ***** AND HAVE NOT AT ALL BEEN HELPFUL...WE HAVE SPOKEN TO OVER 13 DIFFERENT CONSULTANTS AND WE STILL HAVE HAD NO HELP!

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Replies (1)
Telkom
Telkom's reply16 Sept 2015, 15:32
Official
Hello Ppillay29!,

Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.

We sincerely apologise for the inconvenience.

Your social media reference number is SM146279.

Regards,
Joshua
Telkom Social Media Team