NM
Nesma M

1 reviews | Active since Jan 2016

21 Nov 2017, 15:21

WORST SERVICE EVER

I just have opened a new store and have had endless problems regarding my WIFI. I have no WIFI for the last two weeks and no-one is able to assist me. Every time I call I get told that our details does not correspond with what they have on their system and unable to change it. Like it's my problem that you guys don't how to do youll's job. Today I called and was provided with a number that don't even belong to us. So like the last time you guys only responded to my message after three weeks hope to hear from you then or maybe xmas.

0
Replies (1)
Telkom
Telkom's reply24 Nov 2017, 11:06
Official

Hi Bubbless,

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,