Worst service ever!!!

Placed an order at the Parow branch with consultant Na'iama Salie on 26 September 2017 as there was no stock available in store so the phone needs to be ordered. Received no feedback thus far confirming that the order has been placed, you can't get through to the store because the number just rings. Called numerous stores and none of them in the entire Cape Town region has stock but the phone is advertised in their latest catalogue how crazy is that!!!! I have been with Telkom for years and this is the service I receive its extremely disappointing and the staff are poorly trained and have no sense of what customer service is. I will definitely be taking my business elsewhere.