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KW
Karen W

1 reviews | Active since Dec 2009

12 Sept 2017, 12:15

Worst service ever

We have once again been left with no Telkom lines, apparently this time the cables were ******, really cannot believe a word they say. Its now 12 days for us having a business without telephone and ADSL lines. You call telkom business and the most famous words "we cant hear you you are breaking up", this is old now Telkom, teach the team a different line. Researching a different company in our area to take over from Telkom, this is now unacceptable.

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Replies (3)
Telkom
Telkom's reply14 Sept 2017, 16:56
Official

Good day

Thank you for making contact with us. Please also send us a private reply with your affected telephone number for our team to assist.

***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

KW
Karen W's update14 Sept 2017, 17:02
Reviewer Update
Hi , we have also been told the lines were ****** and not replacing them? I am already investigating a different company , will not pay my account, until service is delivered. We keep on paying and keep on being cut off. This cannot continue. So unless you have a different option, by Monday morning we are contracting a different company. It should then be 20 days without telephones and ADSL. My contact number is *** sorry cant help you with our telkom number at all it aint working.
KW
Karen W's update15 Oct 2017, 20:04
Reviewer Update
Hello Telkom, We have had no call, no repairs done to our phone lines since AUgust this year. Please note WE will NOT pay for services NOT received. Please do cut our lines, as we don't have any anyway. Kindly come and collect your Modem and Telephone as we no longer require Telkom's service. We were not able to run our business with no service. We are very disappointed in Telkom.