WORST SERVICE EVER!

In the beginning of this year I signed up for a 24 month contract (Uncapped 4 MBS). I'm using the D-Link Wi-Fi Router. The internet was working fine until the technicians work on the Telkom poles in my 2 neighbours backyards (+- 1st & 2nd of August 2017) I made several phone calls to the call centre where I was told it was a fault on the line, port settings etc). I also logged calls asked for a technician to come to my premises and check the line out. My reference numbers: 427CTK 080817 (08.08.2017) and a progress update call logged on 11.08.2017. A technician came (Jan) and said that there is a big problem on the line. When he left we were told that we must wait 48 hours for the signal to get stronger and that the problem has been fixed, however it was NOT!! Fault 694CTK 140817 (14.08.2017) and progress update on 16.08.2017 (call was closed on the same day) - Problem was not resolved. The technician that came (Charles) was so ****y and full of himself, he didn't want to listen to my daughter that wanted to explain to him what the problem was. She had a video on her phone that showed which lights were blinking etc. Even when I spoke to him over the phone, he wasn't interested in listening. Just told me that when there's a problem somewhere that couldn't be fixed - he's the guy they call to fix it. He left, told my daughter and my father that the problem was resolved, but it was NOT!!!! I do not want this guy on my premises ever again!! Fault 105CTK 170817 (17.08.2017) (call was closed without a technician physically coming to the premises!!!!!!!). Fault 45ATK180817 (18.08.2017) I called to try and find out how can a call be closed without a technician coming to the premises ..... Long and same story once again! I just got another reference number ..... I am so frustrated because you don't get any help - it's like walking into a solid wall EACH and EVERY TIME! People just keep on passing the buck. Every time you phone, you speak to a different person and you need to repeat yourself like 20 times. All that I want is for my internet to work like it did up until 2 weeks ago. I would not recommend Telkom to anyone! They are quick to sign you up and promise you the world, but when it comes to service delivery they are pathetic!!!