Worst service ever

I app**** to have my telephone and ADSL line moved to another area. I made my 1st call on the 24th of July as I need the line to be transferred by the 1st of September. I was told someone will phone me back to place the order. After a week as no one phone me I phoned again and was told the same story. On 4/8 I spoke to Lucy who promise Carol Ambeza will phone me the same afternoon. No one phone, and on 5/8 I spoke to Promise Ndlovu who said she will phone back, but did not, so I ask for a supervisor and explain my story to Franklin Donson. He put me on the line with Sisiphe, who kept me on the line for 54 minutes and then cut me off. I had to phone again on 6/8 and spoke to Busi who told me the order was still not placed. On 7/8 I spoke to Mark at Bussiness sales who told me after 1 hour and a half on the phone that he placed the order, but could not confirm that I will have the line by the 1st and also that the line could be suspended. I work from home and cannot operate if I do not have a telephone line. I am desparate. No one takes responsibility or have any pride in their work or cares about Telkom's name. Pathetic services. Does anyone at Telkom care about SERVICE???