1 reviews | Active since Jul 2015
Worst service ever
On 12 August 2017 I spoke to a lady named Daral at the call centre regarding my review with reference number ********** 2 on Hello Peter. She promised me the matter will be resolved before today 15 August and we will be credited the R200 rejection fee. This morning the debit order went off and the rejection fee was included. That resulted that the other debit orders were rejected because of that. When I phoned in to ask that the rejection fee on the other account should not be charged, as it was only R2 short. I will go to my nearest bank and deposit my billing amount before end of business day. I was told I am still going to be charged the rejection fee. How can someone get so disappointed with a service within 3 months. Telkom pull up your socks!!! You are going to lose customers with your *********** employees.
Good day.
Sorry for the delay and inconvenience caused. Our team will urgently look into this matter and advise.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day.
Sorry for the delay and inconvenience caused. Our team will urgently look into this matter and advise.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Hi,
This response serves as a follow up on your inquiry, please note that we have tried to contact you on the following number: *** and you are unreachable, Kindly contact us on following number 081180 as we need you to provide you with feedback with regards to your refund/credit of R-201.94.
Regards
Musa
Telkom Social Media Team
Best regards,
Hi,
This response serves as a follow up on your inquiry, please note that we have tried to contact you on the following number: *** and you are unreachable, Kindly contact us on following number 081180 as we need you to provide you with feedback with regards to your refund/credit of R-201.94.
Regards
Musa
Telkom Social Media Team
Best regards,
Hi,
This response serves as a follow up on your inquiry, please note that we have tried to contact you on the following number: *** and you are unreachable, Kindly contact us on following number 081180 as we need you to provide you with feedback with regards to your refund/credit of R-201.94.
Regards
Musa
Telkom Social Media Team
Best regards,
Hi,
This response serves as a follow up on your inquiry, please note that we have tried to contact you on the following number: *** and you are unreachable, Kindly contact us on following number 081180 as we need you to provide you with feedback with regards to your refund/credit of R-201.94.
Regards
Musa
Telkom Social Media Team
Best regards,
Hi,
This response serves as a follow up on your inquiry, please note that we have tried to contact you on the following number: *** and you are unreachable, Kindly contact us on following number 081180 as we need you to provide you with feedback with regards to your refund/credit of R-201.94.
Regards
Musa
Telkom Social Media Team
Best regards,
Hi,
This response serves as a follow up on your inquiry, please note that we have tried to contact you on the following number: *** and you are unreachable, Kindly contact us on following number 081180 as we need you to provide you with feedback with regards to your refund/credit of R-201.94.
Regards
Musa
Telkom Social Media Team
Best regards,
Hi,
This response serves as a follow up on your inquiry, please note that we have tried to contact you on the following number: *** and you are unreachable, Kindly contact us on following number 081180 as we need you to provide you with feedback with regards to your refund/credit of R-201.94.
Regards
Musa
Telkom Social Media Team
Best regards,
Hi,
This response serves as a follow up on your inquiry, please note that we have tried to contact you on the following number: *** and you are unreachable, Kindly contact us on following number 081180 as we need you to provide you with feedback with regards to your refund/credit of R-201.94.
Regards
Musa
Telkom Social Media Team
Best regards,