Worst Service Ever!!!

We have been struggling with Telkom for over a month now to get service. A simple request to move an existing line to a new premises can't be done as Telkom consultants and management don't know how to do their work. It took two weeks to get a call logged where we were continuously **** to and informed that a call was logged just to find out the next day that no call was logged. Two weeks ago eventually a call was logged with reference number ***. Yesterday when I called in again i was informed that no call was logged but I got a reference number and an sms from Telkom with that reference no! How does that work?? Then a manager by the name of Gilda promised to email me and sort everything out and follow up with scheduling and yet again no response! We run a business from our adsl line and the business is standing still and Telkom just doesn't care but they are quick to take your money everymonth. How pathetic is this!!! Guess the only way to get something done with Telkom is to go to the newspapers, Hello Peter and ultimately open up a court case and Sue Telkom for all the money that we are losing everyday due to our business standing still because of their incompetence!!