Worst service ever !

I Am a excisting customer and just wanted my fixed line moved to my new adres. This issue is been going on for almost 7 weeks ( I was promised 1-21 days ) This is the second time that a appointment was made to install my adsl , and no one pitched. Actually 3, but the first one was never logged on telkoms side. I Followed up on the progress of my order after 2 weeks of making appointment and had the find out that it was never done. Everytime I phoned before the date to make sure that my date is set because I need to take leave. They just say they can come any time between 07:30 - 16:30.In total I have wasted 2 days of leave from work and spend hours of time phoning Telkom from my cell holding the line just to make sure everything is set for the date. Shop in paarl closed down and nearest branch is Stellenbosch. Can't believe how you can be the largest telecommunication company but there is no communication between staff and clients. SHOCKING !! Haven't experience this bad customers service in my life ! Telkom is not going to make up for the losses I had during this time. 2 days from work and a lot bigger cellphone bill due to data cost and spending hours phoning Telkom ( must use m