Worst Service Ever

I have previously dealt with Telkom and each time when you dial 10210 (or others) you end up waiting a minimum of 20 minutes per call, and that doesn't even guarantee you that someone will answer.<br> <br> My most recent experience, which was today 2015-04-23, just proved yet again that Telkom sucks.<br> <br> My reason for calling was that I wanted to add a cell phone to my existing landline option, something that is known in Telkoms world as a Mix Deal, was interested in the S5 Mini Deal at 429 pm.<br> <br> I dialled 10210 and waited for 28 minutes before someone answered. I turns out they had to transfer me as that was the wrong department. Waited another 22 minutes and was then told that I should dial 081180. At this point I was starting to boil already but dialled the number non the less. So another 25 minutes later I get told to dial ***, which apparently is the Mix Deal dept. Yet another 26 minutes later, I get told that I am at the technical dept and they want to transfer me yet again. I then died, or wish I did.<br> <br> What does it take to get through to Telkom and actually get to the correct dept and speak to the correct person to my request???<br> <br> I give up