Worst service ever
<p>Our area has been off for the last 4 weeks and I have called in countless times to follow up on this matter but still have not seen any rush being put on this. </p> <p> </p> <p>I reported to telkom on the 9th of July that our service is off as I still used it on the 8th. I was told that there was a fault logged already for my area and would form part of a bulk fault.</p> <p> </p> <p>Today is the 31st of July and we are still sitting with no telephone service. I have asked around since and have found that it was not just certain homes in my area but it's actually affected our entire area and the businesses in our area. </p> <p> </p> <p>I wish we could proper service as telkom is a major ripoff and let down. I wish we had the option of a different telecommunications service on offer in this damn country.</p>
My number that's been affected is ********** 494.
The reference number I was given was - 365CWK090717.
The last time I got feedback regarding this matter was on the 21st of last month. I have been calling up to get further feedback on this matter, and my last call I made was on the 30th and was told that service should be restored by the 31st. We now in a new month and still have no service to our home or the area for that matter.
You guys have no remorse for the people who needs to be without service for this long.
I have lost money and almost my job because of this pathetic service.
So so no I will not respond to you privately because this **** has to come to end.
We pay for service so do you work, get this resolved and get our area back up.
You guys treat people this way coz you don't have any competing companies hence you feel like you can make and do with people as you please.
My number that's been affected is ********** 494.
The reference number I was given was - 365CWK090717.
The last time I got feedback regarding this matter was on the 21st of last month. I have been calling up to get further feedback on this matter, and my last call I made was on the 30th and was told that service should be restored by the 31st. We now in a new month and still have no service to our home or the area for that matter.
You guys have no remorse for the people who needs to be without service for this long.
I have lost money and almost my job because of this pathetic service.
So so no I will not respond to you privately because this **** has to come to end.
We pay for service so do you work, get this resolved and get our area back up.
You guys treat people this way coz you don't have any competing companies hence you feel like you can make and do with people as you please.
The last reply we had from telkom:
Hi
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Again might i add, no further response has been communicated through to me or anyone in our area. This reply was sent to me on the 1st and I responded to this agent on that day but still have not received any further response from telkom.
all I want to know is what is going on? The last SMS I received regarding this was on the 21st of last month.
Today is the 3rd of the month and still no feedback on this matter.
can someone get off their ass and do something. Reply. Do something about this.
we 6 days shy of this going on for a month now with no service to our area
The last reply we had from telkom:
Hi
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Again might i add, no further response has been communicated through to me or anyone in our area. This reply was sent to me on the 1st and I responded to this agent on that day but still have not received any further response from telkom.
all I want to know is what is going on? The last SMS I received regarding this was on the 21st of last month.
Today is the 3rd of the month and still no feedback on this matter.
can someone get off their ass and do something. Reply. Do something about this.
we 6 days shy of this going on for a month now with no service to our area