Worst service ever

<p>I lost my phone on the 25th of June and on the 5th i sent all the required documents for my claim. . they rep**** to me on the 8th telling me i must pay R 1070 of which i paid on the 11th. I find it ridiculous that I must pay such a high amount of money for my first claim. Nontheless I paid. Till now I have not received any feedback from Telkom regarding my phone. </p> <p> </p> <p>Its been almost 3 weeks since I lost my phone and to date and im still phoneless. What the point then of paying insurance. I sent them an email this morning and no response.</p> <p>I will never refer anyone to use your services after because when we have issues your never there for your clients</p>