mT
mujahied T

1 reviews | Active since Aug 2014

18 May 2017, 19:22

Worst service ever

<p>So after being charged for additional data used on a 30GB data contract that is suppose to be capped once the data is up, the service just got worst. Last week Thursday my account was disconnected as there is an areas amount on my account, which resulted in my account being sent to your collections department. I then called the collections department and the consultant told me that I need to pay R700 and the account will be sent back to Telkom and recconected. I then paid R1000 on Friday, but Monday the account was still disconnected and so I called again. The collections department said the account is no longer with them and with Telkom and so i called Telkom to be told that's I need to pay an additional R 337 and I ended up transferring R500. After still not being reconnected a different consultant me I need to pay an additional R7, which I did. </p> <p> </p> <p>This is means I've paid R1510 in total for an areas amount of R700 and still the account is not activated and our internet is not working. The service is disgusting and consultants make it seem like they are going You a favour by helping you sort out your account. </p> <p> </p> <p>I would appreciate if someone can contact contact me with regard to my previous and current complain and if my account can be made active again.

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