Worst Service Ever

<p>I have app**** for an ADSL line at home, it was installed within 2 weeks. Subsequently my ADSL jsut went down on the 22nd March 2017, I logged a service request with Telkom ref no 911CRK230317 to inform them that my link was down. A Telkom Tech came to have a look and dissapeared without supplying any information. I have escelated the request on the 10th April 2017 and to this day no feedback has been received.</p> <p> </p> <p>I have been informed by neighbours that there is a round robin game being played by the Telkom techs by takeing other lines and assigning it to someone else, as soon as the request is logged by the affected user the tech will reassign the link back and the other person is without internet. And so it has been going on for nearly 8 weeks.</p> <p> </p> <p>Each time I contact Telkom they give me a different excuse, they do not resolve the issue, I have left all my contact details for them to contact me but to this day I have not received any feedback or phone calll from them</p> <p> </p> <p>I beleive that their service and call centre staff are not competent to resolve any form of issues.</p>