Worst service ever
<p>as a client with two telkom lines and two adsl uncapped packages the service recieved is terrible- my business line has been down for nearly 3 weeks- customers have not been able to get through to me- i am losing business that no one will compensate me for. The problem has been reported numerous times and technicians have been at the premises twice- untimately ending up in my phone line being completely dead. I will probably be charged the full amount plus the call out fee for the technicians even though i had had usage of the service for a couple of days. Telkom shows no regard in attempting to sort out the problem- we get the standard reply- a technician will call you when he is able to come. I am losing business day by day- sort out your problems. </p>
Good day Miguel ,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Miguel ,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
