Worst service ever

<p>I requested for a data line installation online but did not receive any feedback yet since the 10th February. the telkom chat and call back feuture doesn't work either. not even a customer yet and allready struggling</p> <p><br />Feb 21, 2017<br />1 week ago<br />Official private business reply:<br />Hi Gogga86,</p> <p>Thank you for making contact with us</p> <p>This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.</p> <p>We really do apologize for any inconvenience caused to you.</p> <p>Your reference number is: AI **********</p> <p>Regards<br />Launa <br />Telkom Social Media Team</p> <p><br />Feb 21, 2017<br />1 week ago<br />Gogga86:<br />Is there any of your enquiry channels that works? Not even the phones is being answered! I need a answer urgently.</p> <p><br />Feb 21, 2017<br />1 week ago<br />Gogga86:<br />Eventually somebody greeted me on the chat and thats it. Doesnt answer my question. Just leave me hanging like that and left. Pathetic service</p> <p><br />Feb 23, 2017<br />1 week ago<br />Gogga86:<br />Yesterday somebody called me about my complaint and she took all my details to request line installation again. Just called again to find out whats going on because didn't recieve sms or anything and they tell me I'm not even on the sysytem. Did the installation request again. Finally got ref: ********** 68.</p> <p><br />Mar 3, 2017<br />4 seconds ago<br />Gogga86:<br />Technician should have came out yesterday and didnt. im fed up with your poor service. ref: ********** 68</p> <p><br />Mar 3, 2017<br />2 days ago<br />Official private business reply:<br />Good day.</p> <p>Sorry for the delay and inconvenience caused. Our team will urgently look into this matter and will advise.</p> <p>Thank you.</p> <p>Regards,<br />Moenieb.<br />Telkom Social Media Team.</p> <p><br />Mar 6, 2017<br />3 seconds ago<br />Gogga86:<br />Few days later and still nobody contacted me for installation</p> <p><br />Mar 6, 2017<br />1 day ago<br />Official private business reply:<br />Hi Gogga86,</p> <p>Thank you for making contact with us</p> <p>This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.</p> <p>We really do apologize for any inconvenience caused to you.</p> <p>Your reference number is: AI ********** </p> <p>Regards<br />Launa <br />Telkom Social Media Team</p> <p><br />Mar 7, 2017<br />4 seconds ago<br />Gogga86:<br />Still did not recieve feedback or a call from technician</p>