RN
Retha N

1 reviews | Active since Jan 2014

11 Feb 2017, 10:31

WORST SERVICE EVER!!!

<p>Yesterday my father went to telkom to follow up on our application. The guy who helped him couldn't trace our application ANYWHERE!!!He decided to do a new application. He told my dad that we would have an answer by the end of the day. Today we went back and the same guy helped us. He tried phoning the credit department on their business and cell phones. NO ANSWER. It boggles my mind how you treat your clients. It's been 2 MONTHS since I tried to get an LTE router. It's clear that telkom DOESN'T CARE about its clients at all. When I want to speak to a manager he/she is conveniently not there which proves that telkom DOESN'T CARE!! I've had enough of your *********** staff!!! </p>

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Replies (1)
Telkom
Telkom's reply13 Feb 2017, 10:30
Official

Good day Retha,

Please privately reply with your dad's ID number so we can follow up on the application.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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