RN
Retha N

1 reviews | Active since Jan 2014

09 Feb 2017, 16:02

WORST SERVICE EVER!!!

<p>So after 2 months I still haven't received my router I requested in Dec 2016. When I eventually received the router we filled out an application form. They said we have outstanding balances due to we not receiving the accounts in the post. WE THEN PAID IT IMMEDIATELY. After 2 weeks we phoned the call center where they said they can't help because they have still 9 working days. We phoned them again today to find out that your USELESS, *********** AND UNHELPFUL staff have not processed ANYTHING!!! How lazy are your staff to have to verify AN EXISTING CLIENT and take 9 days to do so? If you don't want me as a client just say so! I have never in my life had such terrible service!!!</p>

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Replies (1)
Telkom
Telkom's reply10 Feb 2017, 14:55
Official

We sincerely apologize for the delay.

We will follow up on your query and revert back to you.

Regards,

Busi

Telkom Social Media Team

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