WORST SERVICE EVER!!!!!

<p>For more than a month now i have had an internet line that i cannot use because the speed is so ****!!. I have contacted telkom every week and every week i get the same response "The fault has been assigned to a technician. <br />Currently the technician is busy with the line you will be advised regarding the progress/updates of the fault.<br />The technician will contact you on to make an appointment when he/she needs to come to your premises.<br />I have added the note on the system that you have contacted us and need the line urgently." - A bunch of BULL****. No one has been assigned and no one has fixed it. WHEN WILL THIS BE ATTENDED TO!!?? What are we paying for!!??</p>