1 reviews | Active since Aug 2013
WORST SERVICE EVER!!!
<p>I logged a call for a wrongly billed R9500 device fee on 6/1/17, call was just closed on 11/1/17 without being resolved, no reason. New call was opened on 11/1/17 and up to date 18/1/17, no response AT ALL!! I have requested service managers / supervisors to phone me back on 4 occations as they were busy and NO RESPONSE. When phoning customer care, I just get told they are working on it. Turn around time 48 to 72 hrs, but it has almost been 2 weeks. I HAVE NEVER EXPERIENCED SUCH PATHETIC SERVICE IN MY LIFE AND WILL NEVER DO BUSINESS WITH TELKOM AGAIN.</p>
Pathetic!!!! Just when I thought you couldn't get worst service!! It has been 5 days since my review and 4 days since Telkom rep**** and my problem still not sorted out!!! Billing dept says they can't help, sales dept has to help??? SERIOUSLY DO YOU EVEN KNOW THE MEANING OF CUSTOMER SERVICE??!! The quicker I can get rid of Telkom and get you out of my life the better!! I will never do business with you again and make sure as hell everyone I come in contact with knows how pathetic your service is!!!
Pathetic!!!! Just when I thought you couldn't get worst service!! It has been 5 days since my review and 4 days since Telkom rep**** and my problem still not sorted out!!! Billing dept says they can't help, sales dept has to help??? SERIOUSLY DO YOU EVEN KNOW THE MEANING OF CUSTOMER SERVICE??!! The quicker I can get rid of Telkom and get you out of my life the better!! I will never do business with you again and make sure as hell everyone I come in contact with knows how pathetic your service is!!!