Worst Service EVER!!!

<p>On the 5th of January 2017, I published a complaint about Telkom debitting my acount for an account that should have been closed and on th 10th of January 2017 I forwarded all the documentation that was requested but I am yet to receive an feedback on how far this matter is. On Monday I received a statment for another month of which is totally nonsense. Firstly I cannot reverse these amounts once my acount has been debitted nor block these debit orders. For mistakes and delayed pocesses on the sie of Telkom, I must constantly call Telkom Account department for a refund. Like I have better things to do with my time then to constantly call the all centre to have my issues resloved! For such a great telecommunications company your process are failing you please sort this out and keep your customers happy! Now please resolve my issue because I don't like siiting hours on end trying to resolve something that is only fix for that specific time and shall definitely reoccur the following month!!! </p>