Worst service ever...

<p>I have been struggling with Telkom since 3 July when i put through my cancellation for a service that was not working. I received a case number ********** 1 but still nothing has been done with no correspondence coming from the seemingly *********** bunch. for months I have paid R999 for an LTE service that doesnt work in my area and to date i have not received a single call stating the progress on my cancellation. Today i get an SMS stating the issue has been resolved but upon calling the callc entre I am shocked to find my account is still active and no notes have been loaded on progress or actual cancellation. After pressing i finally got the name of the individual dealing with my case, a lady by the name of Samantha Pearce who has never called or given an update on the issue yet the matter is supposedly resolved. Telkom servive has been absolutely is awful</p>