Worst Service Ever

<p>I received last week Wednesday (2016-11-16) a sms from Telkom telling me that my installation for Broadband fibre will be installed on Saterday (2016-11-19). Again, on Thursday (2016-11-17) I received a sms telling me that I must have my documents ready for the installation on Saterday. I canceled all my meetings I had on Saterday patiently waiting for someone to come but no one pitched. I called Telkom and told them what happend. The guy told me there is no technician out and there will no one to help me. Telkom could not even send me an sms telling me that no one will come. What is wrong with the internal service? Today (2016-11-23) I called Telkom again waiting for them to call me. I told the agent what happend and he told me that on the system there is no sms that Telkom send to me and that there was a technician send out on Saterday but there is no name attached. Someone is not doing there job and if I where the manager I would take cases like this seriously. There is a bug in your system or Telkom employers are not told probably what to do. I do not want to receive another feedback on Hello Peter with a ref number from Telkom because it is not working-the system is not working. Can someone PLEASE from Telkom give me a call. All I want for Chrismas is fibre.</p>