AS
Ahmed S

1 reviews | Active since Nov 2016

22 Nov 2016, 08:33

Worst service ever!!!

<p>I placed an order online for a Huawei P9 lite (Gold) on the 03/11/2016, was supposed to recive delivery on the 10/11/2016. I received one call to say they do not have stock, but order will be delivered on 14/11/2016. Still waiting!!! I haved 081 180, 10213 countless times only to on hold for over 45 minutes at a time..for someone to say they cannot assist, when I ask for the manager, i have to hold for a further half an hour only to be cut off!!!!!!! Not to forget, my account has already been debited, but still no phone. Telkom has great deals, but pathetic service!!</p>

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Replies (1)
Telkom
Telkom's reply25 Nov 2016, 16:52
Official

Good day.

We apologize for the delay.

We have requested further assistance from the Sales Department & we will make sure your query is attended to.

Feedback will certainly follow from Sales.

Kind regards

William

Telkom Social Media Team