1 reviews | Active since Jan 2015
worst service ever
<p>Actually Telkom has always been the best but currently its service quality has dropped drastically to 0% service delivery. I thought wonder park Telkom branch was worse but Telkom billing and sales department team leaders or supervisors are much worse. They lie all the time in the name of company policy. I have been billed on services I never subscribed for from day one and have been trying to fix that for that since from May 2016. Its been a year and 4 months now and nothing has been done. All I get is lawyers calling me to pay for my debt which isn't really my debt, I get team leaders who lie to me day after day promising to call me back with a better outcome . My business future is currently at stake because of telkom's mistake. I have two different landlines which I never apaapapp**** for and an unknown address on my statements. Its a pity I really trusted them and unfortunate that every time I go to a branch I'm referred to the call centre agents and when I call them I am sent from pillar to post with no proper service nor a final decision. May any of you assist with a referral. I really need help and my landline reconnected asap without any stumbling blocks.</p>
How soon is "as soon as possible" because i have been given the same response on a daily basis when I call Telkom. Is it going to be a day or two or even more. I mean for a query lodged in May 2015 with all documentation submitted to still remain unresolved in October 2016 is unproffessional especially when the client continues to be billed . I hope your response Keagan, is the very last empty promise i will get from Telkom. With regards to getting the line reconnected who do I speak to because my business inspection is currently onhold due to this Telkom mess.
How soon is "as soon as possible" because i have been given the same response on a daily basis when I call Telkom. Is it going to be a day or two or even more. I mean for a query lodged in May 2015 with all documentation submitted to still remain unresolved in October 2016 is unproffessional especially when the client continues to be billed . I hope your response Keagan, is the very last empty promise i will get from Telkom. With regards to getting the line reconnected who do I speak to because my business inspection is currently onhold due to this Telkom mess.