1 reviews | Active since Sept 2016
Worst service ever
<p>THIS IS NOW MY SECOND COMPLAINT. I WAS FINALLY SENT A TECHNICIAN TODAY TO DO THE INSTALLATION OF MY LINE AND AFTER BEING ASSURED BY TELKOM THAT THE CABLE PROBLEM HAD BEEN SORTED OUT TWICE, THE TECHNICIAN SAYS NO CABLING HAS BEEN DONE AND I WILL HAVE TO WAIT FOR A CABLE TECHNICIAN AND THEN HAVE THE LINE INSTALLED. IT HAS BEEN 3 MONTHS NOW. HOW MUCH LONGER WILL I HAVE TO WAIT BECAUSE OF YOUR INCOMPETENCE?</p> <p> </p>
ABSOLUTELY PATHETIC. I HAVE STILL NOT RECEIVED ANY FEEDBACK. IT HAS BEEN 3 MONTHS NOW. THE CALL CENTRE GIVES ME A HUNDRED DIFFERENT STORIES AND EVEN GETTING ASSURANCES FROM SUPERVISORS MEANS NOTHING. I HAVE BEEN TOLD I MIGHT NEED TO WAIT EVEN LONGER BECAUSE THEY HAVE TO WAIT FOR THE CABLE GUYS TO SORT OUT THE CABLES WHICH COULD BE ANOTHER 3 MONTHS I GUESS. YET I HAVE HAD 2 CABLE TECHNICIANS COME OUT TO SORT THE PROBLEM OUT AND I WAS TOLD THEY COMPLETED THEIR JOB. BUT IT SEEMS THEIR JOB WAS TO JUST LOOK AT THE CABLES AND HOPE BY SOME MIRACLE IT GOT FIXED
ABSOLUTELY PATHETIC. I HAVE STILL NOT RECEIVED ANY FEEDBACK. IT HAS BEEN 3 MONTHS NOW. THE CALL CENTRE GIVES ME A HUNDRED DIFFERENT STORIES AND EVEN GETTING ASSURANCES FROM SUPERVISORS MEANS NOTHING. I HAVE BEEN TOLD I MIGHT NEED TO WAIT EVEN LONGER BECAUSE THEY HAVE TO WAIT FOR THE CABLE GUYS TO SORT OUT THE CABLES WHICH COULD BE ANOTHER 3 MONTHS I GUESS. YET I HAVE HAD 2 CABLE TECHNICIANS COME OUT TO SORT THE PROBLEM OUT AND I WAS TOLD THEY COMPLETED THEIR JOB. BUT IT SEEMS THEIR JOB WAS TO JUST LOOK AT THE CABLES AND HOPE BY SOME MIRACLE IT GOT FIXED
Does anybody at Telkom give a damn!!! its pathetic how you treat clients. I AM STILL WAITING FOR ANY SORT OF FEEDBACK. I AM WAITING FOR 3 MONTHS TO HAVE A LINE INSTALLED. IS THAT NORMAL?
Does anybody at Telkom give a damn!!! its pathetic how you treat clients. I AM STILL WAITING FOR ANY SORT OF FEEDBACK. I AM WAITING FOR 3 MONTHS TO HAVE A LINE INSTALLED. IS THAT NORMAL?