CM
Cindy M

1 reviews | Active since Dec 2012

19 Sept 2016, 15:05

Worst Service Ever

<p>I have been experiecing problems with my ADSL for about a week with a back and forth from Telkom advising me it was my Internet Service Provider. Eventually it was determined that it was in fact a a problem with them and so a call was logged on the 11 August 2016. Needless to say it is now more than a month and I have still had no joy with them. Constant follow up with them and all I get is a technican has been assigned to your call. Evenutally a month later I get told it is a cable error and that it has been escalted but a supervisor will call me. And as we all know Christmas is also coming and still no phone call and I now I am told it is has been escalated and they must resolve by 26 Sep 2016. How is this supposed to help me. Still no phone call to explain to my why they are taking so long. I am on the hunt for an alternative provider and Iwill be cancelling my services with Telkom. I will never ever recommend you to anyone. You think becasue you have a monopoly that we must just make do with the pathetic service. Well not this person. I will rather pay extra than use you. </p>

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