Worst service ever

<p>In December 2015 i took a contract phone with Telkom stores in Rosebank mall. Then in March after seeing a increase in my invoice ablance due, i called telkom to enquiry and i was advised that i had taken out a second contract phone. I advised them i only to 1 phone and they then logged a case for me and advised me of the SLA. this continue till June 2016 after me making follow ups every month and one of the references in April ********** 3. i then received a call in June were i ws advised that they had completed investigating and after confirming with the store, they are sure i took a second phone. I drove to the store the same day to sort this out where i needed to fight. The agent who assisted me with the phone initially promised me a call on monday after investigating. She called and advised that i didn't actually take the second phone and i will be refund all the premiums for the second phone. this process wasn't seamless with telkom and i had had enough but because i was promised this was resolved i trusted them. Only to find that these f**kers didn't resolve this. they actually charged me migration fees and cancellation fees for a telkom error. they will be debiting my account with 2900 on the 20th. I don't know how my other debits are suppose to go off. Everyone i speak to is not helpful and telling me to reverse the debit and they will refund me after 3 - 5 days. i cannot trust telkom because it takes forever to resolve a issue with them. i have debits going off on the 20th that will not find money because of telkom. i have spoken to everyone. teamleader and been sent communications sent to managers but this is just absolute sh*t...after this i want to cancel the contract with telkom. they have the worst service ever...and everythin they do affects me the client badly in the worst way, over debiting me for months for ***** on their side and now to debit me 2900...this is absolute bull, and a *** comapany</p>