1 reviews | Active since Jul 2016
Worst service ever
<p>Good day all.</p> <p>I have app**** for a installation for a new line at my home on the 17June`16 I also made the payment on the 17 June`16 of R700. For the last month now I have been calling every day being transferred from sales to Billing and back and so on and so on just to let my payment show. I have mailed my proof so many times now, and still no were. And aslo still without my land line.</p> <p>Please someone tell me what to do, Because I don’t know</p> <p> </p>
In last week I received the mail requesting to get in contact with Moenieb with ref number and all.
On Saturday we got a call telling they will install my line on Monday the 18 July. Monday night I receive a mail telling the line was installed with my number given to me and all. BUT no line were installed at my home. Calling the number given to me I called the number founding that it is in use but not from my home like allocated. Asking for follow up and what is going on the whole day nothing happened. Just my request being sent to some else and not being responded to. I understand Telkom is understaffed and busy but why making promises then and booking days that they cannot attend to. We should have taken days of at work so that we can help from our side.
WHAT CAN I DO PLEASE????? Someone give advice please.
Thank you
In last week I received the mail requesting to get in contact with Moenieb with ref number and all.
On Saturday we got a call telling they will install my line on Monday the 18 July. Monday night I receive a mail telling the line was installed with my number given to me and all. BUT no line were installed at my home. Calling the number given to me I called the number founding that it is in use but not from my home like allocated. Asking for follow up and what is going on the whole day nothing happened. Just my request being sent to some else and not being responded to. I understand Telkom is understaffed and busy but why making promises then and booking days that they cannot attend to. We should have taken days of at work so that we can help from our side.
WHAT CAN I DO PLEASE????? Someone give advice please.
Thank you
But no calling to settle this mater.
My question were polite.
Where is the data i used they clame?
(Because the line is still laying on the ground)
Where is my deposit I paid?
But no calling to settle this mater.
My question were polite.
Where is the data i used they clame?
(Because the line is still laying on the ground)
Where is my deposit I paid?