Worst service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My accounts suspended even though debit orders paid. Made several attempts to speak to their billing department but was unsuccesful. I was told by at least 8 consultans that it would take a couple of hours others saying 7 to 14 days to lift the suspension and 5 days down the line still I am offline. The so called team leaders are no where to be found. Can I be assisted in this regard as it seems all my efforts to try and speak to someone knowledgable of my account has been a fail. I even went to the Telkom outlet in Eastgate and got even more frustrated to learn that they don't have authorisation to unsuspend my accounts.