1 reviews | Active since Jul 2016
WORST SERVICE DELIVERY
I am absolutely appalled at the lack of service from Telkom, They bombard you with phone call Spam to sell you products, I eventually give in and agree to a Data sim deal, During the sales call I get asked where I would like it to be delivered and at what time would suite me best, I request my office, and any time before 14h00 as that is the time I leave, and I only get home after 17h00, the courier company they use called "Courier it" is SHOCKING, Mavuso who works for Courier it called me once, and every day I get a notification that Waybill number *** could not be delivered, always after 17h00 in the evening, Telkom operators called me twice to ask why my sim has not been delivered? How must I know? after initially giving them the benefit of the doubt after the first call....
I HAVE EVEN GONE AS FAR AS TO WhatsApp Mavuso! it's been 3 weeks since the sale, and to have this Data sim delivered, I don't even want it anymore! I will be paying for all the data on the sim for an entire month if I only receive it next week! Telkom, keep in mind the service providers you use, such as "Courier it" are a reflection of you as a company! They are shocking!
