DD
Dinesh D
1 reviews | Active since Feb 2015
16 Feb 2015, 10:31
Worst Service - Call Centre
Call Centre Agents try everything they can to not help you. Always trying to find a way out from servicing the client and show absolutely no knowledge of what their department is about.<br> <br> Has the audacity to leave you on the line with 100% dead air as the customer is asking for help for a service they are PAYING for!<br> <br> This is terrible service that makes me not want to consider Telkom!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
18 Feb 2015, 17:00Hello DevDino,
Thank you for your post.
Please note that one of our technicians will be in contact with you to troubleshoot and assist further.
Your reference number is SM90294.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for your post.
Please note that one of our technicians will be in contact with you to troubleshoot and assist further.
Your reference number is SM90294.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply18 Feb 2015, 17:00
Official
Hello DevDino,
Thank you for your post.
Please note that one of our technicians will be in contact with you to troubleshoot and assist further.
Your reference number is SM90294.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for your post.
Please note that one of our technicians will be in contact with you to troubleshoot and assist further.
Your reference number is SM90294.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
