1 reviews | Active since May 2011
Worst service and useless call centre
<p>The worst call centre with the most uninformed call centre agents ever. I've spent hours at my own expense to try and migrate my data contract. Now I am paying prorata for a service that is still not working. No one goes to the shop, puts down R200 and walks out with nothing. Telkom expects that from you. Logging cases and closing them without resolving it. Using the word "escalate" excessively when their back is against the wall</p> <p> </p> <p>escalate</p> <p>escalates</p> <p>escalating</p> <p>making promises they don't commit to</p> <p>one agent telling you it is impossible to migrate telephonically. Giving me numbers for other outside companies who can do it and also can't</p> <p> </p> <p>the call centre is a maze of *********** people giving you different answers and useless solutions</p> <p> </p> <p>i have selected 1 star inly because there is no ZERO star rating</p>
