1 reviews | Active since Jul 2017

24 Jul 2017, 19:20

Worst service and LTE speed

<p>I have been trying to get my issue sorted with your company for more than a week now and no luck.</p> <p> </p> <p>The current speeds I am getting with LTE is now MUCH slower than when I had a 4meg landline. This is utter ridiculous. I use my internet for work purposes and Im losing money every single day that these speeds are this way.</p> <p> </p> <p>Whenever I call in, the agent gives me the same ****py steps to follow even though I did all that and still nothing. And when they finally realise that it doesnt help, they ask me to hold on and then drop the call. This has happened more than 4 times.</p> <p> </p> <p>I am utterly disappointed at the service and especially the speeds receiving. </p> <p> </p> <p>LTE, getting speeds of 2meg download and 0.00 for upload.</p> <p> </p> <p>Can this be sorted out as a matter of urgency or else I would expect you to cancel my 4 contracts with Telkom because they arent offering the service that I am paying for.</p>

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