Worst service and Experience I have EVER encountered

<p>acc number: ********** 93638</p> <p>I started a company and installed an ADSL line from telkom for a fixed contractual price of R1400 per month. The first invoice I got from them was for R8500!! Apparently I have also installed 25 “JACKS” when they came and installed the ADSL line. This mistake was rectified and I was credited. The following month the same thing happened, and we had to call the call centre again to remove it form the invoice. Please keep in mind that their call centre is an absolute nightmare, and we waited a very long time before a call centre agent could assist us due to “ high call volumes” The next month, the same thing happened. I also noticed that I was charged for a “superfast bundle of 10mb line” yet – we couldn’t even get 4mb of speed. I initially decided to go with another service provider and couldn’t be happier. I cancelled this line on the 28 July 2016 after I have send numerous cancellation emails back and forth – but to no avail. Whats going on? I have a huge audit trail of all the cancellation emails that I have send but they are not coming back to me at all.</p> <p> </p>